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Get the peace of mind you deserve.

Future-proof your business with our Managed IT Services.

Why neglect your business continuity? With Genatec's managed services plans, you don't have to. We'll keep you productive even when the unexpected arises – our team is always here to help.


Managed IT Services that help you achieve business-IT alignment.


IT strategic plan

We use a future-proof and holistic approach that connects every area of your business — see the bigger picture and anticipate the future. We'll build you a comprehensive 3-year strategic plan that helps you plan and predict your IT costs, prepare for disaster recovery and keep your business on track for the future.

IT operations review

Get a strategic and proactive analysis of your IT environment. We ensure that your IT operations are running efficiently and systematically. And we highlight opportunities that minimize costs, maximize profit, and save time.

Expert-level technical support

We provide you with technical guidance by analyzing your IT environment to identify your areas of weakness and potential improvements. We accompany you step-by-step to help you create growth opportunities and get a business edge.

Comprehensive client portal

Stay in touch with your IT environment. Gain broad visibility of your operations to ensure that you are getting the most out of your investment. You can review your balance, the status of opened tickets or closed tickets, create new tickets, and get a transparent overview of all service activities in real-time.

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Get to the next level with robust, secure and high performance IT - let Genatec take care of it all for you!

Expertise speaks louder than words.

We’ll keep your IT running, so you can focus on what really matters.
Technical experts


Trust Genatec


Yearly tickets closed


Average cost savings


Technical support


Average response time

2 mins

"When they work with our employees, they resolve the problem quickly, and if the problem is not resolved, they look deeper to fix it permanently. Having them with us helps improve the service that we provide to our employees."

"Dealing with very knowledgeable and professional staff members, the support and timely resolution to our needs. I was delighted with their professionalism, timeliness, and excellent service."

"The technicians are competent, patient, and attentive. They always follow up and make
sure to respond adequately to our needs and concerns. With Genatec, I feel safe, I don't need to worry about our IT structure."

"We've tried hiring an internal IT team —it just didn't cut it. Genatec assigned an entire squad of architects and technicians to our account, reduced our IT costs and provided an incredible service!"

"I wanted to say how much we love working with your team. You are true professionals that are always so helpful. Genatec really walks the talk when it comes to IT and customer service."

"The turnkey solution provided by the experts at Genatec supported our quick expansion. The architecture allowed us to efficiently integrate new stores, grow our team, and develop our business."

Imagine never having to worry about IT again.

We'll help you choose the plan that's best for your business, and we'll be there when you need us. Contact us today to find out more!

Our Partners

We’ve partnered with the greatest companies on the planet, here are a few!

Microsoft Gold Partner
Authorized Reseller
HP Gold Partner